Never Miss A Call
Offline Messages
- After hours? Agents occupied? Customers can leave a message
Chat Scheduler
- In addition to leaving an offline message, let your customer choose a convenient time for your agents to follow up & chat
Scheduled Chat Reminder
- Email reminder with one-click access link to both customer & agent prior to start of scheduled chat
Agent Chat App
- Allows agents to be notified of and to take incoming chat requests on iOS or Android devices