UC.NOW Features

Never Miss A Call

Offline Messages

  • After hours?  Agents occupied? Customers can leave a message

Chat Scheduler

  • In addition to leaving an offline message, let your customer choose a convenient time for your agents to follow up & chat

Scheduled Chat Reminder

  • Email reminder with one-click access link to both customer & agent prior to start of scheduled chat

Agent Chat App

  • Allows agents to be notified of and to take incoming chat requests on iOS or Android devices