Collaborate
Screen Sharing
- Designed for online presentations and tutorials - An agent can share his/her computer screen for a customer to see during a chat.
Text File Sharing
- Ad-hoc sharing of text files from an agent’s computer desktop during a chat
Audio / Video File Sharing
- Ad-hoc sharing of audio or video files from an agent’s computer during a chat
URL Sharing
- Quickly share URL links with a web user directly through the chat window