UC.NOW Features


Screen Sharing

  • Designed for online presentations and tutorials - An agent can share his/her computer screen for a customer to see during a chat.  

Text File Sharing

  • Ad-hoc sharing of text files from an agent’s computer desktop during a chat

Audio / Video File Sharing

  • Ad-hoc sharing of audio or video files from an agent’s computer during a chat

URL Sharing

  • Quickly share URL links with a web user directly through the chat window